Returns & Exchanges

At SeoulCeuticals, we stand behind our K-Beauty inspired formulas and offer a 30-day satisfaction guarantee to ensure you achieve your best glow. If you are not completely satisfied with your purchase, we are happy to assist you with a hassle-free return or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of receiving your order with your order number and the reason for your return.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging to prevent damage during transit; please include a copy of your packing slip inside.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.